Phone Workshop
Turn the telephone challenge in English into a controlled exchange, even without visual cues or body language.
Overview
Every call, every conference call, every voicemail you leave in English reflects your company's image — and strips away the visual signals you normally rely on. This workshop equips you to handle all remote voice situations with precision and confidence.
Pedagogical approach
The workshop tackles the real situations you face daily: client calls, conference calls, video calls, voicemails. Trainers help you adapt your communication to the medium and context, gain confidence despite the absence of visual cues, and develop the right reflexes to stay effective even when conditions are far from ideal.
Skills covered
Each workshop targets the key skills to master remote voice communication in English:
Standard phrases
Master the set formulas of professional calls and conference calls, from greeting to sign-off.
Comprehension
Stay precise despite background noise, poor sound quality or multiple speakers at once.
Confidence
Develop the right reflexes to gain fluency and spontaneity on the phone.
Adaptation
Adjust your style and register to the medium, context and audience.
Methodology
The work is based on call and conference call simulations in near-real conditions, with a native or bilingual trainer who corrects in real time. If your workshop also covers meeting calls, take a look at the Meetings workshop to go further.
Practical information
Format
4-hour or 8-hour workshop
Location
At your company or in our Paris Bourse centre
Audience
All professionals or jobseekers — CPF eligible
Added value
- Acquire techniques and strategies to master remote voice communication
- Compensate for the absence of visual cues and body language through added precision
- Save time and boost efficiency on every call in English
FAQ
Frequently asked questions
Interested in this course?
Our advisors will help you find the right program.