English for hospitality and catering
English courses built around the day-to-day of hospitality and catering teams: front desk, service, room service, management. Fundable via the professional branch fund (AKTO) or CPF.
WHY LINGUAPHONE
The English that makes the difference in hospitality and catering
Linguaphone has been training hospitality and catering professionals in the English of their trade for over a century. Front desk, concierge, restaurant service, room service, bar, management: every pathway starts from the real situations your teams face with international guests, never from a generic textbook.
Welcoming and directing a guest, handling a booking or a complaint, presenting a menu, advising on a food and wine pairing, coordinating a seminar or an event: your trainer builds the vocabulary, the phrasing and the role-plays around your establishment and the roles involved. Available remotely or in person at our centres in Paris Bourse, Mulhouse or Dijon.
A recognised partner of the sector, Linguaphone helps hotels, restaurants and hospitality groups upskill their staff, with funding tailored to each situation (professional branch fund, CPF, company skills development plan). We handle the application with you.
OUR COURSES
Our pathways for hospitality and catering
B1 to C1
SkillPerfect
The performance programme tailored to your specific role. It combines English with the core skills of your job, built from your own work documents and real hospitality and catering situations: front desk, concierge, restaurant service, room service, management. The tailor-made answer for anyone who needs the exact vocabulary and scenarios of their role.
A1 to C2
Level Up pathway
Move up a level (A1 → C2) with our flipped-classroom method, on front-of-house and service situations. One-to-one sessions with your trainer and a digital platform between lessons.
A2 to B2
SkillExpress
Operational English focused on the key situations of your role: check-in, room service, restaurant service, handling complaints. A short format to get comfortable quickly with guests.
All levels
Coaching
A dedicated trainer for managers (front office manager, maître d'hôtel, directors). A fully tailored pathway to build confidence in high-stakes situations: VIP guests, team management, events.
INCLUDED IN EVERY COURSE
Level maintenance
Keep your skills sharp with long-term access to our digital platform.
Certification prep
TOEIC, Linguaskill, Le Robert, CLOE, JOBCERT, DCL, based on your goals.
Eligible for CPF, OPCO or your company's skills development plan.
Pedagogy
Our method
1. We assess
Level test and interview to identify your goals and professional constraints.
2. We build
A tailor-made pathway combining one-to-one lessons, digital resources and coaching.
3. You progress
With a native or bilingual trainer, in situations close to your professional reality.
4. We certify
Progress review and preparation for recognised certifications if needed.
OUR TEACHING TEAM
Meet the trainers behind our programmes
Native speakers, certified with at least a bachelor's degree and 3 years' experience in the target-language country. Profiles, video introductions and locations.
FAQ
Frequently asked questions
Need a custom program?
Our pedagogical advisors will guide you.