Helpdesk
Protect your image, affirm your confidence and strengthen your impact in every situation. More than a tool: human intelligence to secure your communication.
Who is it for?
The Linguaphone Helpdesk is for any employee who needs human, on-demand, responsive language support on written materials and spoken interactions in English (or other languages), without committing to a long programme.
Designed for high-stakes contexts: a decisive interview, a board-level presentation, a sensitive email, a strategic meeting, an important client exchange.
Goals
- Ensure clear and impactful professional communication
- Optimise high-stakes speaking
- Strengthen confidence and credibility
- Provide flexible and rapid language support
Our services
High Stakes Interactions
- Preparation for decisive interviews
- Review and polishing of presentations
Professional Interactions
- Correction and improvement of emails
- Practice before a professional exchange
Written documents & oral sessions
Written documents
- Up to 1,000 words
- Returned within 12 h max
- Same day after 4 pm if sent before 10 am
- Comments and edits drafted by a trainer
Oral sessions
- Online booking up to 1 h before
- Personalised video coaching
- Preparation and rehearsal of strategic interventions
- Detailed feedback on your private space
Practical details
Prerequisites
All levels
Session length
As needed (in 30-min units)
Minimum credit
50 tickets of 30 minutes
Location & tools
100% remote via Teams
Languages
English, German, Spanish, Italian, French
Booking
100% online, 1 h ahead for oral sessions
The trainer coach
Every Helpdesk trainer brings the key skills to support you on high-stakes contexts:
- Solid experience in editing and improving written materials (emails, presentations, reports)
- Mastery of language nuance to strengthen clarity, impact and credibility
- Mastery of public speaking techniques (pitch, storytelling, persuasion)
- Ability to adapt discourse to high-stakes contexts (strategic meetings, client interviews, board presentations)
- Deep knowledge of professional communication codes
While AI can assist with some corrections, only humans guarantee accuracy, nuance and intercultural adaptation.
Helpdesk highlights
- Responsive: same-day slot guaranteed after 4 pm for any booking before 10 am
- Practical: 100% online booking
- Transparent: charged in 30-minute increments
- Human support to guarantee quality, nuance and impact
FAQ
Frequently asked questions
Interested in this course?
Our advisors will help you find the right program.