Helpdesk in French as a foreign language
Protect your image, affirm your confidence and strengthen your impact in every situation. More than a tool: human intelligence to secure your communication.
Helpdesk in French as a foreign language
Helpdesk is available in French as a foreign language, with a native or bilingual trainer, remotely and booked online. It works the same way in all our languages: one-off support on your professional writing and speaking.
To see all our French as a foreign language training (certifications, stays, funding), visit our French as a foreign language training page.
Who is it for?
The Linguaphone Helpdesk is for any employee who needs human, on-demand, responsive language support on written materials and spoken interactions in English (or other languages), without committing to a long programme.
Designed for high-stakes contexts: a decisive interview, a board-level presentation, a sensitive email, a strategic meeting, an important client exchange.
Goals
- Ensure clear and impactful professional communication
- Optimise high-stakes speaking
- Strengthen confidence and credibility
- Provide flexible and rapid language support
Our services
High Stakes Interactions
- Preparation for decisive interviews
- Review and polishing of presentations
Professional Interactions
- Correction and improvement of emails
- Practice before a professional exchange
Written documents & oral sessions
Written documents
- Up to 1,000 words
- Returned within 12 h max
- Same day after 4 pm if sent before 10 am
- Comments and edits drafted by a trainer
Oral sessions
- Online booking up to 1 h before
- Personalised video coaching
- Preparation and rehearsal of strategic interventions
- Detailed feedback on your private space
Practical details
Prerequisites
All levels
Session length
As needed (in 30-min units)
Minimum credit
50 tickets of 30 minutes
Location & tools
100% remote via Teams
Languages
English, German, Spanish, Italian, Portuguese, French
Booking
100% online, 1 h ahead for oral sessions
The trainer coach
Every Helpdesk trainer brings the key skills to support you on high-stakes contexts:
- Solid experience in editing and improving written materials (emails, presentations, reports)
- Mastery of language nuance to strengthen clarity, impact and credibility
- Mastery of public speaking techniques (pitch, storytelling, persuasion)
- Ability to adapt discourse to high-stakes contexts (strategic meetings, client interviews, board presentations)
- Deep knowledge of professional communication codes
While AI can assist with some corrections, only humans guarantee accuracy, nuance and intercultural adaptation.
OUR ARTIFICIAL INTELLIGENCE
Our AI coach, designed by Linguaphone
Our AI coach assesses each learner's level through a conversation, then gets them speaking in the situations of their job, at their own pace and whenever they like, between two lessons with their trainer.
Helpdesk highlights
- Responsive: same-day slot guaranteed after 4 pm for any booking before 10 am
- Practical: 100% online booking
- Transparent: charged in 30-minute increments
- Human support to guarantee quality, nuance and impact
FAQ
Frequently asked questions
Practical information
- Audience and prerequisites
- Any adult in a professional context. No prerequisites: a placement test establishes your level before you start.
- Teaching methods
- Remote or on site depending on the pathway, with self-paced activities on the platform where planned.
- Lead time
- Test within 48 hours, start within 7 days. With CPF, allow 11 to 15 working days.
- Price
- On quotation, depending on duration and format. As a guide: from €52 excl. VAT per hour for individual remote lessons.
- Funding
- Employer, OPCO, France Travail, personal funding and, for certifying pathways, CPF, with a personal contribution of €150. See funding options.
- Assessment
- Initial test, interim assessments, end-of-course review and, where planned, certification.
- Disability access
- Adjustments are considered case by case. Contact: Mireille Andrieu, disability adviser, referenthandicap@linguaphone.fr. Learn more.
- Contact and last update
- Contact us. Page updated in November 2026.
Interested in this course?
Our advisors will help you find the right program.